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Dianna Booher’s Communication Tip

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January 14th, 2009 · No Comments

People hear what they expect to hear.

Listen to Dianna’s Communication Tip to learn how to overcome the natural “tune-out” tendency.

This month’s featured tip is from Dianna Booher’s book, The Voice of Authority: 10 Communication Strategies Every Leader Needs to Know (McGraw-Hill).

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Category: general communication tips

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